aNewDomain.net – Many manufacturers have already upgraded their device drivers to extend support for Windows 8. Yet you might run into a problem with some of your devices when you install Windows 8. If you do, you will have to do a little troubleshooting.
First, before you install Windows 8, be sure to run the Windows 8 Upgrade Assistant. Also visit the computer manufacturer’s website to see if they have any BIOS or other updates that may be necessary.
Performing these two tasks will greatly minimize the problems after the upgrade. If you are having trouble with a device after the Windows 8 upgrade, make sure that everything else is working. A printer, scanner or other device problem can also be caused by a program that is interfering with the Windows installation. If several things are not working, you might try looking at Startup programs that might be interfering before you tackle the problem as a driver issue.
Also, one of the major problems found with Windows 8 is that many apps require a minimum screen resolution of 1024 x 768. So, if your display drivers revert to a lesser resolution, you will have a problem getting Windows 8 to run properly. Sometimes the solution is to just change the display resolution in Windows. If, however, that cannot be done, you will have to update the driver.
There are two main places to find a driver for your equipment:
- The computer or hardware manufacturer’s website is the best, most reliable place. To find the drivers quickly, use Google or another search engine and search for the name of the manufacturer and the word “driver”. When you find the proper page, enter the model name and/or number of your computer or your device.
- If you can’t find the driver you need there, check out a driver download website. If you don’t know where to start, visit About.com’s 10 Driver Download Websites Reviewed for some of the best driver sites.You will discover that many of the Windows 8 drivers have integrated updaters so they can be installed automatically when you click on the file. If, however, the driver comes in a zipped format, you will have to unzip it and install through the Device Manager in the Control Panel.
To install through Device Manager:
- Right-click in the lowest left corner of the screen. Choose Device Manager.
- Expand the area that holds the device.
- Right-click on the device and choose “Update driver software”. Then point Windows to the file you have downloaded.
If you don’t find a Windows 8 driver for your device, you can try to run it in compatibility mode. To do this:
- Follow the above instructions to find the device in the Device Manager, but in the last step choose “Uninstall”.
- Download the Windows 7 driver from the manufacturer’s website
- Right-click on the driver and click “properties”.
- Click on the “Compatibility” tab and check the box that says “Run this program in compatibility mode for”, then chose Windows 7 from the drop-down box.
- Click “Apply”, then “Okay”.
Do you have a solution I didn’t cover? Drop me a comment if you’d like me to check it out.
Based in Pinehurst, North Carolina, Sandy Berger is a veteran tech journalist and senior editor at aNewDomain.net covering tech tips and tricks, apps and gadgets in general. Email her at Sandy@aNewDomain.net. Follow her on Twitter @sandyberger, +SandyBerger on Google+, and www.facebook.com/sandyberger on Facebook.